Shipping and Returns
Shipping
All orders will be shipped within 1-3 business days. If there are unforeseen delays, we will notify you right away. Most orders are shipped via USPS, but we may use other carriers depending on the size of the order. Candles are typically shipped in boxes while wax melts, if purchased by themselves are usually shipped in padded mailers.
Once shipped, tracking information will be added to your order and an email will be automatically sent providing you with the shipping details. Shipping time varies depending on your location, the carrier used and sometimes the season (sometimes, especially during the holidays, carriers do run behind).
If you have any questions regarding shipping please feel free to email us at info@salteebeaches.com.
Returns
We want you to be happy with your purchase! You may return any unused product to us within 14 days of receiving it. Please contact us for return information, in these cases the customer would be responsible for return shipping.
Defective Product or Wrong Order
Candles and wax melts are rarely defective, but if you receive a product you feel is defective or you received incorrect products, please let us know as soon as you can! In these cases we may ask for pictures or a quick video of the suspected defect. We also may ask you to return the items in question. In the case of these returns, we would send along a return shipping label at our expense.
If you have any questions regarding returns, please feel free to contact us at info@salteebeaches.com
These are absolutely wonderful! Their Oopsie wax is better than most companies first quality. Great value, great, shipping and packaging! I’ve ordered more than one set and they’ve come in a timely fashion. I highly recommend the shop.
Your Oopsies are better than most peoples first quality. I love the selection. I got the throw is wonderful and their long lasting I highly recommend your store. Your products are great! Your shipping was super quick too love love love these products.❤️❤️
I ordered a few different scents from this company and I was not disappointed! I will be ordering again!
Don't know was shattered
We apologize for any oversight regarding the broken candle. Had we been informed of the issue, we would have promptly arranged for a replacement. Your satisfaction is our priority, and we appreciate your feedback.
Don't know was broken
We apologize for any oversight regarding the broken candle. Had we been informed of the issue, we would have promptly arranged for a replacement. Your satisfaction is our priority, and we appreciate your feedback.